How can we help?

inTown is a social platform that connects local and small businesses with customers in their area. You can discover businesses, browse menus and services, see upcoming events, and stay connected with what's happening in your town.

From the homepage, type a city and state into the search bar and click "Explore Town." You'll be taken to that town's page where you can browse all verified businesses, filter by category and tags, view the feed, and check the event calendar.

No! You can explore towns, view business profiles, browse menus, and see events without an account. Creating an account lets you access additional features like following businesses and interacting with the community board.

Click "Sign in" in the top right corner, then click "Create an account." Fill in your name, username, email, and password, and you're all set.

On the login page, click "Forgot password?" and enter your email address. You'll receive an email with a link to reset your password. The link expires after 30 minutes.

Navigate to your town's page and click the "Calendar" tab. You'll see a monthly calendar view — days with events are marked with dots. Click on any day to see what's happening.

Click "For Businesses" in the navigation bar, then click "Register Your Business." You'll fill out your business details, select categories and tags, and upload a logo and cover photo. After submitting, your application will be reviewed within 1–3 business days.

Your application goes through a review process. You'll receive an email once your business is approved or if we need additional information. You can log in to check your status, but you won't have full access until your business is verified.

Once your business is verified, visit your business page while logged in. You'll see a "Manage Profile Sections" panel where you can add sections like About Us, Menu, Services, and Photo Gallery — similar to how LinkedIn profiles work. You can reorder sections, edit content, and remove sections at any time.

First, add the "Menu" section from the section manager on your business page. Then you can create categories (like Appetizers, Entrees, Drinks) and add items with names, descriptions, and prices under each category.

On your business profile page, click the "Create Event" button. Enter a title (up to 50 characters), an optional description (up to 200 characters), and pick a future date and time. Your event will appear on the town calendar for all users to see.

On your business profile page, you can create feed posts that appear on your town's Feed tab. Posts can include text, an image, or both. These are a great way to share promotions, news, and updates with the local community.

The calendar shows events from all verified businesses in a town. Navigate between months using the arrows, and click on any day to see the events scheduled for that date. Each event shows the title, description, time, and which business is hosting it.

Currently, the calendar shows events for one town at a time. To see events in a different town, search for that town from the homepage and navigate to its Calendar tab.

Click on your name in the top right corner and select "Profile." From there you can update your profile photo, nickname, and privacy settings.

Yes. Go to your Profile page and you'll find the option to delete your account. Please note that this action is permanent and cannot be undone.

We take data security seriously. Passwords are hashed using industry-standard bcrypt, sessions are managed securely with encrypted cookies, and sensitive tokens like password reset links are stored as SHA-256 hashes. We never store raw passwords or tokens.